Responsible Gaming
Last updated: January 2025
Our Commitment to Responsible Gaming
At SwerteGame.com, we are committed to providing a safe and enjoyable gaming environment. We believe that gaming should be fun and entertaining, not a source of financial or personal problems. We are dedicated to promoting responsible gaming practices and providing support to those who may need it.
What is Responsible Gaming?
Responsible gaming means:
- Gaming for entertainment purposes only
- Setting and sticking to personal limits
- Never chasing losses
- Recognizing when gaming becomes a problem
- Seeking help when needed
Warning Signs of Problem Gaming
If you experience any of the following, you may have a gambling problem:
- Spending more money or time on gaming than you can afford
- Chasing losses with bigger bets
- Lying about your gaming activities
- Neglecting work, family, or other responsibilities
- Borrowing money to gamble
- Feeling anxious or depressed about gaming
- Being unable to stop or control your gaming
Self-Help Tools
Deposit Limits
Set daily, weekly, or monthly deposit limits to control your spending:
- Daily limits: ₱100 - ₱10,000
- Weekly limits: ₱500 - ₱50,000
- Monthly limits: ₱2,000 - ₱200,000
Note: Limits can only be increased after a 24-hour cooling-off period.
Session Time Limits
Set time limits for your gaming sessions:
- 1 hour
- 2 hours
- 4 hours
- 8 hours
Loss Limits
Set maximum loss limits to protect your bankroll:
- Daily loss limit: ₱100 - ₱5,000
- Weekly loss limit: ₱500 - ₱25,000
- Monthly loss limit: ₱2,000 - ₱100,000
Self-Exclusion Options
Temporary Self-Exclusion
Take a break from gaming with our temporary self-exclusion options:
- 24 hours
- 7 days
- 30 days
- 90 days
- 6 months
Permanent Self-Exclusion
If you feel you need to permanently exclude yourself from our platform, we offer permanent self-exclusion. This decision cannot be reversed.
How to Self-Exclude
- Log into your account
- Go to "Account Settings"
- Select "Responsible Gaming"
- Choose your self-exclusion period
- Confirm your decision
Getting Help
Professional Support Organizations
Gamblers Anonymous Philippines
Support group meetings for problem gamblers
Website: gamblersanonymous.ph
Phone: +63 2 1234 5678
PAGCOR Responsible Gaming
Official government support for problem gambling
Website: pagcor.ph
Hotline: 1800-1-888-1553
Find A Helpline Philippines
24/7 crisis support and counseling
Website: findahelpline.com
Available 24/7
For Family and Friends
If you're concerned about someone's gambling, here's how you can help:
- Talk to them about your concerns
- Encourage them to seek professional help
- Don't enable their gambling by lending money
- Take care of your own financial security
- Contact support organizations for guidance
Underage Gaming Prevention
We strictly enforce age verification and do not allow anyone under 21 to use our services. We use multiple verification methods to ensure compliance:
- Identity document verification
- Age verification checks
- Parental control tools
- Regular account monitoring
Our Responsible Gaming Features
- Reality checks during gaming sessions
- Automatic session timeouts
- Deposit and loss limit controls
- Self-exclusion tools
- Links to support organizations
- Educational resources about problem gambling
Contact Us for Help
If you need assistance with responsible gaming tools or have concerns about your gaming behavior, please contact us:
- Email: responsiblegaming@swertegame.com
- Phone: +63 2 1234 5678
- Live Chat: Available 24/7 on our website
- Address: SwerteGame Philippines, Manila, Philippines
Emergency Support
If you're in immediate crisis, please contact:
National Crisis Hotline: 1800-1-888-1553
Gamblers Anonymous: +63 2 1234 5678
Emergency Services: 911