Responsible Gaming

Last updated: January 2025

Our Commitment to Responsible Gaming

At SwerteGame.com, we are committed to providing a safe and enjoyable gaming environment. We believe that gaming should be fun and entertaining, not a source of financial or personal problems. We are dedicated to promoting responsible gaming practices and providing support to those who may need it.

What is Responsible Gaming?

Responsible gaming means:

  • Gaming for entertainment purposes only
  • Setting and sticking to personal limits
  • Never chasing losses
  • Recognizing when gaming becomes a problem
  • Seeking help when needed

Warning Signs of Problem Gaming

If you experience any of the following, you may have a gambling problem:

  • Spending more money or time on gaming than you can afford
  • Chasing losses with bigger bets
  • Lying about your gaming activities
  • Neglecting work, family, or other responsibilities
  • Borrowing money to gamble
  • Feeling anxious or depressed about gaming
  • Being unable to stop or control your gaming

Self-Help Tools

Deposit Limits

Set daily, weekly, or monthly deposit limits to control your spending:

  • Daily limits: ₱100 - ₱10,000
  • Weekly limits: ₱500 - ₱50,000
  • Monthly limits: ₱2,000 - ₱200,000

Note: Limits can only be increased after a 24-hour cooling-off period.

Session Time Limits

Set time limits for your gaming sessions:

  • 1 hour
  • 2 hours
  • 4 hours
  • 8 hours

Loss Limits

Set maximum loss limits to protect your bankroll:

  • Daily loss limit: ₱100 - ₱5,000
  • Weekly loss limit: ₱500 - ₱25,000
  • Monthly loss limit: ₱2,000 - ₱100,000

Self-Exclusion Options

Temporary Self-Exclusion

Take a break from gaming with our temporary self-exclusion options:

  • 24 hours
  • 7 days
  • 30 days
  • 90 days
  • 6 months

Permanent Self-Exclusion

If you feel you need to permanently exclude yourself from our platform, we offer permanent self-exclusion. This decision cannot be reversed.

How to Self-Exclude

  1. Log into your account
  2. Go to "Account Settings"
  3. Select "Responsible Gaming"
  4. Choose your self-exclusion period
  5. Confirm your decision

Getting Help

Professional Support Organizations

Gamblers Anonymous Philippines

Support group meetings for problem gamblers

Website: gamblersanonymous.ph

Phone: +63 2 1234 5678

PAGCOR Responsible Gaming

Official government support for problem gambling

Website: pagcor.ph

Hotline: 1800-1-888-1553

Find A Helpline Philippines

24/7 crisis support and counseling

Website: findahelpline.com

Available 24/7

For Family and Friends

If you're concerned about someone's gambling, here's how you can help:

  • Talk to them about your concerns
  • Encourage them to seek professional help
  • Don't enable their gambling by lending money
  • Take care of your own financial security
  • Contact support organizations for guidance

Underage Gaming Prevention

We strictly enforce age verification and do not allow anyone under 21 to use our services. We use multiple verification methods to ensure compliance:

  • Identity document verification
  • Age verification checks
  • Parental control tools
  • Regular account monitoring

Our Responsible Gaming Features

  • Reality checks during gaming sessions
  • Automatic session timeouts
  • Deposit and loss limit controls
  • Self-exclusion tools
  • Links to support organizations
  • Educational resources about problem gambling

Contact Us for Help

If you need assistance with responsible gaming tools or have concerns about your gaming behavior, please contact us:

  • Email: responsiblegaming@swertegame.com
  • Phone: +63 2 1234 5678
  • Live Chat: Available 24/7 on our website
  • Address: SwerteGame Philippines, Manila, Philippines

Emergency Support

If you're in immediate crisis, please contact:

National Crisis Hotline: 1800-1-888-1553

Gamblers Anonymous: +63 2 1234 5678

Emergency Services: 911