Terms & Conditions
Last updated: January 2025
1. Acceptance of Terms
By accessing and using SwerteGame.com ("the Site"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Eligibility
2.1 Age Requirement
You must be at least 21 years old to use our services. By using our platform, you represent and warrant that you are of legal age to form a binding contract.
2.2 Geographic Restrictions
Our services are available to residents of the Philippines only. We reserve the right to restrict access from certain jurisdictions.
2.3 Prohibited Users
The following individuals are prohibited from using our services:
- Employees of SwerteGame.com and their immediate family members
- Individuals with self-exclusion orders
- Persons on restricted lists
- Individuals who have been banned from our platform
3. Account Registration
3.1 Account Creation
To use our services, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.
3.2 Account Verification
We may require you to verify your identity by providing government-issued identification and proof of address. Failure to provide requested documents may result in account suspension.
3.3 One Account Per Person
Each user is allowed only one account. Multiple accounts are strictly prohibited and may result in immediate termination of all accounts.
4. Deposits and Withdrawals
4.1 Deposit Methods
We accept various payment methods including GCash, Maya, DragonPay, and bank transfers. All deposits are subject to verification and may be held pending clearance.
4.2 Withdrawal Requirements
Withdrawals are subject to the following conditions:
- Minimum withdrawal amount: ₱100
- Maximum withdrawal per day: ₱50,000
- Identity verification required
- Processing time: 24-48 hours
4.3 Payment Processing
All transactions are processed securely through our licensed payment partners. We are not responsible for delays caused by third-party payment processors.
5. Gaming Rules
5.1 Fair Play
All games are operated using certified random number generators (RNG) to ensure fair and random outcomes. We are licensed and regulated by PAGCOR.
5.2 Game Rules
Each game has specific rules that must be followed. Players are responsible for understanding the rules before placing bets.
5.3 Betting Limits
We reserve the right to set and modify betting limits at our discretion. These limits may vary based on game type and player status.
6. Bonuses and Promotions
6.1 Bonus Terms
All bonuses are subject to specific terms and conditions, including wagering requirements. Players must meet these requirements before withdrawing bonus funds.
6.2 Promotional Abuse
We reserve the right to void bonuses and winnings if we detect promotional abuse, including but not limited to:
- Multiple account creation
- Collusion
- Bonus hunting
- System exploitation
7. Responsible Gaming
7.1 Self-Exclusion
Players can request self-exclusion periods ranging from 24 hours to permanent exclusion. Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period.
7.2 Deposit Limits
Players can set daily, weekly, or monthly deposit limits. These limits can only be increased after a 24-hour cooling-off period.
7.3 Problem Gambling Resources
We provide links to problem gambling resources and support organizations. If you feel you may have a gambling problem, please seek help immediately.
8. Prohibited Activities
The following activities are strictly prohibited:
- Money laundering
- Fraud or identity theft
- Collusion or cheating
- Using automated software or bots
- Exploiting software bugs
- Underage gambling
- Sharing account information
9. Account Termination
9.1 Termination by User
You may close your account at any time by contacting customer support. Any remaining balance will be returned to you after verification.
9.2 Termination by SwerteGame
We reserve the right to suspend or terminate accounts for violations of these terms, suspicious activity, or at our discretion.
10. Limitation of Liability
To the maximum extent permitted by law, SwerteGame.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
11. Dispute Resolution
Any disputes arising from these terms or your use of our services will be resolved through binding arbitration in accordance with Philippine law.
12. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of the modified terms.
13. Contact Information
For questions regarding these Terms & Conditions, please contact us:
- Email: support@swertegame.com
- Phone: +63 2 1234 5678
- Live Chat: Available 24/7 on our website
- Address: SwerteGame Philippines, Manila, Philippines